The app looks great, works well in all browsers, easy to navigate, you can send messages directly through it as well. I like how simple the interface is for ordering food, but there's nothing really bad about this software or service. It does exactly what we need it to do! Nothing at this time. We've been using say2eat since early 2015, so not much has changed yet. They have implemented some new features recently though (such as an integrated loyalty program). However, they're still working out kinks with those changes, and things may take longer than expected.