The ease of use, all my passwords are automatically stored in 1 place which is secure online. I can easily access it from anywhere with internet connection. It's not as user friendly for those who aren't technically savvy. There should be a tutorial available so that non technical people like me get better at using this product. This will help them understand how easy it is to log into their account when they have forgotten their password. We were looking for products where our employees could easily login to check emails or other things without having to go through multiple steps to find what we needed. With banner man, it makes life much simpler by storing usernames and passwords in one central location.