Review on π Keyless Entry Remote for Mazda 3 2007-2011 (KPU41777) - Car Key Fob by Don Barbee
Lack of customer service
I received this product on February 25, 2020 for my niece. She tried to program it but couldn't. I let her know I would program it for her as I have experience with electronics. Unfortunately Covid 19 struck and I was unable to reach them due to quarantine restrictions. I was finally able to see them last weekend and didn't manage to program the remote either. I have sent an email to USARemotes describing my situation. They informed me that I had the wrong key fob for my Mazda 3. (Revain's description clearly says it fits my Mazda) USARemotes informed me that my 90 day warranty period had expired, I explained my Covid-19 situation and it was never used, their response was that they can't do anything about it and apologize for the inconvenience. I would never buy from them again.
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