Metria's team is incredibly helpful in understanding our business needs and making recommendations for improvement. The support team is great with implementation and troubleshooting any issues that come up along the way. I have not found anything to dislike about Metria. If you are looking for an easy-to-use tool, this is it. We used to struggle with multiple systems (Salesforce, HubSpot) trying to figure out how to keep up with all of our data. Now everything is in one place and easily accessible. Before we implemented Metria, we were using several different tools to try and get a complete picture of our customers. With Metria, we now know exactly who they are, what they want, where they spend time online and what makes them buy from us.