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Metria Review

2

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Excellent

Revainrating 5 out of 5Β Β 
RatingΒ 
5.0
Analytics, Other Analytics Software

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Description of Metria

Metria helps brick and mortar businesses track purchase behaviors, campaigns and customer segments.

Reviews

Global ratings 2
  • 5
    2
  • 4
    0
  • 3
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  • 2
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  • 1
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Type of review

Revainrating 5 out of 5

Amazing Customer Insight - All In One Place

Metria's team is incredibly helpful in understanding our business needs and making recommendations for improvement. The support team is great with implementation and troubleshooting any issues that come up along the way. I have not found anything to dislike about Metria. If you are looking for an easy-to-use tool, this is it. We used to struggle with multiple systems (Salesforce, HubSpot) trying to figure out how to keep up with all of our data. Now everything is in one place and easily…

Pros
  • Easy integration into SalesForce
  • Very intuitive interface
  • Great customer service very responsive when needed.
  • Highly recommend!Cons : Nothing really comes immediately/immediately as faras dislikes
Cons
  • Almost everything is ok

Revainrating 5 out of 5

Excellent Integrations, Very Helpful Support

The integration with Salesforce is fantastic! I love that we can set up our leads in Metria to be imported into SFDC without any issues. Their support team was also very helpful when setting it all up. It's not easy for us at first but once you get used to it its great. You have to learn how to use their system as they will only train you if you ask them. Great tool for tracking your spendings and getting insight of where your customers are coming from. We've been able to improve customer…

Pros
  • Easy way track sales
  • Very good reporting capabilities.
  • Integration between both platforms (SalesForce & Marketing Cloud)
  • Support staff available 24/7 via chat, phone call etc
Cons
  • There are nuances