We are using this product for about 3 years now, they have been very helpful in keeping our business safe from hackers! They do an excellent job of constantly monitoring all my accounts to keep them secure at every moment that I am not there with it running their software is amazing!! Nothing really bad yet but as far i know everything has its pros so no big deal here either :).
It's always great when you can rely fully trust your IT department without having worries or doubts regarding security matters - especially if those people work hard day by night just like us :).