I like how easy it is for me to add tour dates or events into my calendar with this software! It does make managing multiple calendars much easier than before where we had paper copies of everything in our office!! The customer support team at TM are very helpful as well. Nothing really! They have been extremely responsive whenever contacting them via email/phone call etc. We use their services so all staff members know exactly when they need to be present during business hours which makes things run smoothly.