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Japan, Tokyo
1 Level
719 Review
98 Karma

Review on CaseBuy by Mike Rajput

Revainrating 2 out of 5

The Reasons Why CaseBuy Online Store Doesn't Live Up to Expectations

In spite of the fact that the CaseBuy online store may appear to be an excellent choice for buying electronic devices and accessories, my own personal experience with the company has been quite the contrary. In comparison to the product selections offered by other online merchants, I have found theirs to be rather constrained and lacking in variety. Additionally, their prices are typically higher than what you can find at other stores, which makes it challenging to rationalize making a purchase from them due to the fact that you can find similar items elsewhere. In addition, I have experienced problems with the level of professionalism and expertise displayed by their customer support. On multiple occasions, I have interacted with representatives who were ineffective and disregarded my concerns as irrelevant. Due to their carelessness with the details, I was sent defective products. As a result, I had to send the items back more than once and get replacements, which was extremely inconvenient and took up a significant amount of my time. In addition, the estimated delivery times provided by CaseBuy have invariably been significantly exceeded, contrary to what was stated during the purchasing process. When you are eager to receive your acquisition and get started making use of it right away, this can be very frustrating. In general, I do not believe that CaseBuy is a trustworthy or dependable source for electronics and accessories, and I would not recommend purchasing from them. In my opinion, there are better options available on the market that provide a larger assortment of products, prices that are more competitive, and superior service to customers. These options can be found.

Pros
  • Pricing that is competitive for certain merchandise.
Cons
  • For some products, prices may be higher than those of competing stores.