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Namibia, Windhoek
1 Level
729 Review
24 Karma

Review on YADOCA by Daveon Jumps

Revainrating 1 out of 5

YADOCA Online Store, Where I Had a Very Disappointing Experience

My fellow customers, I am sorry to report to you that my visit to the YADOCA online store resulted in an unsatisfactory experience for me. In spite of their assurances that the products they sell are of high quality and that they provide outstanding customer service, I did not find either of these qualities in the products they sell. The website was challenging to traverse, and a significant number of the products were either unavailable or out of stock. The items that I did end up buying were of low quality and did not measure up to the descriptions that were provided for them in the advertisements. When I tried to get in touch with the customer service department for assistance, I was faced with lengthy wait times and representatives who were unable to assist me. The procedure of shipping was a nightmare, which made the situation even more difficult. My order did not appear for several weeks, and when it did, there were several items that were either missing or damaged. YADOCA's response to those who attempted to make things right was to make justifications and to avoid taking responsibility for their actions. In a nutshell, I am unable to suggest YADOCA to anybody searching the internet for a trustworthy and dependable online store. They offer products of low quality, have terrible customer service, and have a cumbersome shipping process, all of which make them a business that should be avoided. Avoid the trouble and go shopping somewhere else instead.

img 1 attached to YADOCA review by Daveon Jumps



Pros
  • Exceptional customer support
Cons
  • There is a possibility that certain products are out of stock or unavailable.