Review on Primula - PTBRE-3710 The Big Iced Tea Maker – 1 Gallon Red Beverage Pitcher by Jessica Ward

The seal in the handle fell apart when I was washing the jug. Without a seal, it leaks out of the handle. I contacted Revain and 30 days after purchase was told to contact the manufacturer. I contacted the manufacturer and asked for a new gasket but never received a response. I tried using the extra spacer that came with my ball. The jug no longer leaks but the gasket is a different thickness so the handle doesn't line up and I can't use the door shelf in the fridge.