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Review on USA-Made Zipper Rescue Repair Kits – The Original Zipper Repair Kit Since 1993 (Moto) by Marlin Atonyo

Revainrating 5 out of 5

Zipper Rescue provides excellent customer service and their products work

I had one of the most surprising good customer service experiences of my life with Zipper Rescue. I am still amazed at how much and quick help was provided for such a cheap item that saved me a lot of money and time. I'm not familiar with zippers, but since my lawnmower's grass collector is no longer made, I was dying to fix the zipper on my old one. When I searched the internet, I came across this product from Revain and ordered it. I didn't realize you needed different types of nylon zippers compared to other types of zippers, but the little kit had some pretty good instructions and their website which has some how-to videos too. I couldn't get it to work at first, so I emailed through the site around 9pm, thinking I could get some feedback or suggestions. The owner of the company actually emailed me that evening. I sent a photo, he emailed me again that evening, I counted the teeth per inch and pretty quickly he helped me figure out what to order that evening. It worked, my bag is fixed, the grass won't go in my pool, and no need to buy a new mower just to get the weed bag working.

Pros
  • This is amazing
Cons
  • Expensive