The technical support team at LTI was very responsive to our needs in terms of both product implementation as well as training requirements for new users within my department (the Sales Department).
I highly recommend working directly w/LTD Support when implementing any kind of system that requires custom workflows or integration into existing systems; they are extremely knowledgeable about all aspects related to their products' functionality! They also have great customer service skills - you will not be disappointed if this type of collaboration becomes necessary in your relationship going forward!! We were able to implement an accounting solution which allowed us to track time spent by individual employees during certain processes such as client meetings / presentations etc., allowing management more visibility over employee productivity levels than previously possible with manual tracking methods only.