The best thing about pet sitter so far is the ability to schedule my pet sitter through the software. The software has been very easy to use, and the pet sitter is always available to answer any questions that I have. It's been a while, but I think the price is a little high, considering that it doesn't include pet insurance. The pet sitter has been nothing but wonderful. I have not had any problems since I started using them. They have a great support staff, and everything is run very well. I highly recommend them. I use them as a pet sitter for my 3 dogs.