I decided to try them after I went to Home Depot and bought them which are a bit more expensive. Received a box of 25 to see how they fared. When I received them I opened the box and there were only 23 in the box. I called and a very nice lady helped me and sent the missing two straight away (plus 3 for my inconvenience). I received them in 2 days! Therefore, in my opinion, the customer service is excellent! I've run through 2 of them and they hold and filter just as well if not slightly better than the ones at Home Depot. I am very happy with them and will order them again in the future. PS They're wonderfully individually wrapped so they all stay nice while you're not using them!
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