That makes good tea. Bought after the pitcher broke on my Lipton kettle. Supper is easy to use, just add your favorite tea to the water and press the start button. I think you can either use loose tea or use tea bags like I did. I really like the flavor strength slider on the front as I prefer lighter drinks. I don't use ice in a pitcher, I pour tea into glass pitchers and put them in the fridge. I drink about a gallon of tea a day so this teapot is just the right size.
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