I bought this router to replace an old router but didn't install it because I was having internet speed issues. The Spectrum tech installed a new modem and asked if I wanted him to install my new router as well. Of course I said yes. He knew exactly what to do so all I had to do was download the app. I get wonderful speeds from Wi-Fi and wired connections are amazing! I have no experience with tech support people, but the documentation that comes with it is extensive and really beyond my ability to use it. I was just smart enough to pick a very good router. The Netgear Nighthawk AC1900 did the rest.
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