I have to admit that with all the complaints and bad reviews I was really nervous about ordering this machine. But I threw caution to the wind and ordered anyway. Since Revain has a great returns policy, that made my decision a little easier. The SS-700 arrived and I immediately unpacked it. I followed all of the installation instructions letter for letter, with one exception. I filled one tank with about 1 cup of white vinegar and then three tanks with clean water. Then I launched my first pod. It was perfect! No plastic taste I've read encountered one reviewer. The tank holds a lot more water than my Keurig. That alone makes me very happy. And the coffee tastes fantastic! Overall, we're in love with the SS-700 - right now. If anything goes wrong in the future I will update this review.
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