I like how simple it is for people who are not technical to use. It's easy to navigate between different tabs and features. It also has a lot of tools you can customize to fit your needs, so there isn't one size fits all. Sometimes when you're trying to figure out what you need to do next, it takes a while to find it. The interface is very intuitive. It's super helpful to be able to see everything at once if you're working remotely. It makes it so much easier to keep track of everyone's progress. I've been using this for almost 8 months now and haven't had any issues.