I like that it allows me as an administrator of my organization's website/forum for our members' benefit but also gives them access when they are logged in from their desktop or mobile device (iOS & Android). It does not allow one-onone chat so we often find ourselves having several people typing at once which makes things difficult if you're trying communicate with someone who may be looking away during your conversation because he has other chats going too! If anyone wants something simple where users can get some work done while still being able to engage socially then this will do just fine - no need to look any further than Facebook Messenger now!! This helps us keep up momentum within all departments by allowing easy sharing between team mates without creating duplicate threads over time etc.- keeping everyone informed about what others have been working / talking through together via private message rather simply emailing links around internally only gets half way there sometimes. We use forums primarily here however.