The best thing about this tool, it's that I can create as many campaigns or automations in one day than with any other tools! It has also been very easy to use since my previous experience was only using Mailchimp so far (which isn't bad at all). Sometimes when you are trying something new there might be some bugs here-and-there but they always get fixed within few hours of posting your issue/bug report online - which makes me feel like everything works just fine :) No dislike yet because we have not used much features from them apart form emailing our customers once per week via autoresponder emails sent by their service automatically every Sunday morning after midnight GMT time zone difference between us & theirs :D.