Review on Pinsanity by Jake Hillyer

My most recent Pinsanity shopping trip was underwhelming. Although the thing I bought was of reasonable quality, the customer service might have been much better. The staff was indifferent and unhelpful, despite the company's claim to "deliver exceptional customer service." I contacted the company's customer care department with inquiries regarding my purchase, but got no response. It was difficult to get in touch with the business and even more difficult to receive a response when my item was delivered with a fault. I had to send and receive numerous emails and phone calls before I could finally obtain a response. In general, I was dissatisfied with Pinsanity's quality of customer service. Although the product itself was satisfactory, the absence of business assistance and communication made for a difficult experience. I would advise folks to exercise caution when making purchases here and to be ready for possible problems with customer service.