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1 Level
776 Review
63 Karma

Review on Vidbix by Wesley Carreras

Revainrating 4 out of 5

Great tool in order get immediate feedback from your customers

Vidbix is easy to use, it allows you to have an instant chat with the users of the platform and also allows you to record the conversation. The application is very intuitive and I find it very simple to understand its features.The customer service department was very responsive when we had any questions or problems. There were some minor bugs that didn't allow us to capture video recordings but they have been fixed quickly and now everything works as expected. We are using Vidbix to improve our chat experience and also to create tutorials for our clients.

img 1 attached to Vidbix review by Wesley Carreras



Pros
  • Easy interface
  • Great tutorial system
  • User friendly administration panel.
  • Very good support team!
Cons
  • Buggy at times (as mentioned above)
  • Not much customization options available