Review on 14 Inch Heavy Duty Soft Close Drawer Slides - 100 LB Capacity Ball Bearing Full Extension Cabinet Drawer Slides (LONTAN 4502S3-14) by Eric Teshome

I purchased a pack of ten 20” over extension soft close slides in September of 2020. A common problem with soft close slides are the small plastic piece that triggers the soft close mechanism breaks. I had this happen in July of 2021. On a whim I contacted the dealer through revain. They replied the next day. I was asked for a picture of the failed slide which I provided. They replied again the next day requesting my information so they could ship a replacement slide! But wait, it gets better! Within two weeks I received my replacement slide. They have completely rebuilt their slides! They now come with a metal mechanism instead of plastic! Not only that, the bearing carrier has been reworked and is extremely smooth. These will be my go to slides from now on. Thanks! Mike