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Japan, Tokyo
1 Level
83 Review
0 Karma

Review on ViewSonic XG2560 Advanced Ergonomics 1920X1080P Monitor, 240Hz, Adjustable, Full HD by Adam Markel

Revainrating 1 out of 5

Worst customer support experience imaginable.

DisplayPort is not working on my monitor. This monitor has a DisplayPort, so if it fails, 240 Hz cannot be reached. Contacted ViewSonic regarding warranty. The exchange was at my expense (about $50). The replacement I received was in terrible condition. The support tried to say that it is normal if the metal on the back is cracked and the case is damaged. I convinced her to make a second change. The second transfer wasn't much better, but I was tired of dealing with these people. DisplayPort just failed on this device after a week. So I bought a monitor from another manufacturer. I have 4 other ViewSonic personal monitors that are over 6 years old with no issues. NO WAY.

Pros
  • Adjustable
Cons
  • Neutral

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