They are very knowledgeable about their field and have a lot of experience which makes them stand out from other agencies I've worked with before. They treat you like an equal and make sure that your wants/needs come first. If there's anything I dislike it would be that we haven't been able to work together for more than 6 months at one time. A great choice if you're looking for someone who knows what they're doing and will give you honest feedback throughout the process. We needed help getting our brand seen by people outside of where we live so this was perfect!