Great support team, fast response time when there is an issue with my server or account! I've had issues before but they have been resolved quickly by using this platform as well as excellent customer care services from all of these people at revelhost!! My experience so far has not only exceeded expectations (as usual), it also exceeds any other host i used in past years combined. This was one thing about Hostgator which gave me some concern - reliability/uptime etc., however since switching over everything seems very stable even during peak hours compared to others around here who struggle somewhat more than most if you are doing anything heavy like video streaming online games /etc.. The ease & speed up process getting things set right after moving servers makes life much easier too once your site gets going again :) Very happy thusfar though would definitely recommend trying out both companies sideby.