I saw references to unusual packaging looking like it had been opened. But when I examined mine, I found that they had packaged it with extra layers of tape intentionally to secure the saw from damaging the package. The rope is for a short pole perhaps 12'. Mine is expandable to 26' and requires an extra length added. Otherwise, the pruner works fine, and I wanted one with the 4 pully wheels for extra strength. It would only mount on the last extension piece which is slightly smaller than all the other extensions in diameter.
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