The ease of use, it's fast speeds which help to keep up with my work load. It is easy for me as I can do so much from home using this program! There are not many things that i dislike about crosbyfax because they have been very helpful in helping us stay connected during these times. We've had no issues at all when sending or receiving documents through their services. They always respond quickly whenever we need any kind assistance regarding our account. Our office has been able to communicate effectively while working remotely due to its features.