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WestFax Review

5

·

Very good

Revainrating 4.5 out of 5  
Rating 
4.4
Office, Fax Software

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Description of WestFax

WestFax is a leading provider of HIPAA Compliant Fax / Fax to Email, Print to Fax, Fax Broadcast and API Integrations with ERM, CRM and more. Contact us today!

Reviews

Global ratings 5
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Type of review

Revainrating 5 out of 5

Great for business and personal use

I like that you can send faxes from anywhere in your office or home as long as it's connected to an internet connection. It also has a lot of different features for sending bulk emails through their service which makes things easier when working remotely at times where you're not always around email clients such as outlook. The interface could be better designed so some functions are difficult to find if they aren't looking directly towards them but other than that this product works great. If…

Pros
  • This is easy, fast way to communicate with others no matter what device/platforms there currently utilizing! So many options available now days we have all kinds of devices (cellphones etc..) making communication convenient across platforms!!!!!1st class software solution!!!!
  • WISH IT WAS ON MORE TARGETED APPLIANCES WHICH HAS A GATEWAY TO SEND F
Cons
  • I don't really have any dislikes about this, everything is just fine

Revainrating 4 out of 5

Wonderful service and great support!

The ease in which you can send faxes from other applications like excel or word has been very helpful for our business needs when we need them most (iPad). Their customer service team is also great at responding quickly & efficiently - they are always willing too help even if it's not their job role within that department/company so I'm glad about this because sometimes my questions aren't answered as fast by others companies who have similar roles but don’t really care how long i wait before…

Pros
  • The ease in which you can send faxes from other applications like excel or word has been very helpful for our business needs when we need them most (iPad)
Cons
  • There is nothing I dislike about WestFax

Revainrating 5 out of 5

Best Fax broadcasting software with fast delivery

The best part about this product are its features like fax broadcast etc., which help me in my daily work activities as well as it's customer support team who helped me whenever I needed them for any query or doubt regarding their products. There were few minor issues but they have been resolved very quickly by our sales manager Mr Rajesh Kumar from westfax India Pvt Ltd office Mumbai - Maharashtra-India within 48 hours time period only after we informed him via email that there was an issue…

Pros
  • Features such Fxbroadcast, Easiness Of Use And User Friendly Interface Is Best For Our Business Needs..All In One Product.Fast Support Team To Address All Issues With CustomerSatisfaction..etc...and More over It is Very Fast Processing Time Too Which Help Us Lots While Sending Receipt
Cons
  • I don't really have any dislikes about this, everything is just fine

Revainrating 4 out of 5

Easy and user friendly Fax Service with Excellent Customer Support

I like that they are very easy to use for our faxing needs in my role as an executive assistant at work; it's also helpful when sending documents back home through email or even directly from Outlook/Outlook Web App (OWA). The interface can be difficult sometimes but if you're willing enough there aren't many issues once your used to their system - just go slow until everything clicks into place :) Nothing really dislike about this product so far though we've only been using them since April…

Pros
  • I like how the WestFax system is easy to use; the customer service is always there for you if you need help and the staff is friendly and helpful
Cons
  • I don't dislike anything about WestFax at all it's been a great experience thus far

Revainrating 4 out of 5

Very Satisfied with the service for about three years now

Nothing really. It's a good service. It's easy to setup and easy to use. The support is fast and reliable. I mean, that's it. If you're looking for a fax service that will actually work and deliver on its promises, WestFax is your best bet. I have used it for a few years now and I can honestly say that I never had any problem with it. It's a solid service with a good price that is easy to use. I am a small business owner and I was looking for a fax service that would be easy to setup and easy…

Pros
  • Easy set up processEasy interfaceGreat customer servicesFast deliveryHigh quality documentsGood cost/quality ratio
Cons
  • Can't make custom settings
  • Fees are too high