This filter has worked great for about 3 months. One day the sieve came loose from the edge. No big deal I thought. I emailed Altura asking for a lifetime warranty card. No Answer. I tried again a week later with all my contact information including order information. No Answer. It would be nice if this company backed up their warranty. I have since returned to paper filters and have no regrets. I liked the idea of using fewer paper filters, but for the same price as that useless piece of metal, I can buy filters for years to come. Avoid this product/company.
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