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Indianapolis
1 Level
67 Review
2 Karma

Review on Sportsclique Australasia by Joe Campbell

Revainrating 1 out of 5

Supplies teamwear and uniforms to over 100 sporting clubs

This is my recent shopping experience with Sportsclique Australasia -

I recently found and landed here hoping to find the things I need for my workouts at home/gym like ab wheel, resistance bands, etc. Moving on, there are a few reasons why I'm not happy with the site:

1) No phone number listed anywhere on their website

2) When you place an order online, there's no way to track it whether by email or by tracking number provided in the invoice. You have to ask them what's up via email which could take days just to get a reply back from their team which is not impressive at all.

3) Their customer service are not helpful AT ALL either. They do reply via email/messenger but they won't reply your inquiry right away or when you expect them to do that if that's what you're expecting.

4) It took around 3 weeks for me to get my package delivered. No, it is NOT because I live in a faraway land called New Zealand which takes long to deliver products all the way from Australia unlike other countries. This online store has their warehouse located in Sydney, NSW so why does it take this long? Seriously! Now who wants to wait for 3 weeks just for their order(s) to arrive & pay an expensive shipping fee? No one, right?

5) Their products are WAY TOO EXPENSIVE than any other online store that sells the same stuff.

6) And if you're already a customer and wish to return anything for whatever reason, there's no way to do it which is pretty much "stupid" since they make it hard for their customers to decide whether they want to purchase from them or not. Yes, I'm currently stuck with my order because of their ridiculous policies/terms & conditions.

Well, those are the reasons why I won't ever go back buying from this e-commerce site and also won't recommend anyone as well even if some of you may like their website and badly wants to buy something(s) from them but didn't simply because of these things that I mentioned. In my opinion, this online store is not a very professional one nor perfect either since there's just too many things to complain about.



It seems that the local shop is better than sportscliqueaustralasia.com, as they offer great deals, quick delivery, and less hassle when buying something online.

Pros
  • Pro class product and service
Cons
  • Slow delivery
  • No way to track orders or inquire about them
  • No phone number listed on website
  • Products are more expensive than other stores
  • Unhelpful customer service