I like that we have been able to use the system since it was in beta as our business continued to grow. We've used different systems over the years for a variety of purposes, but this one has performed much better than any of them. Support staff is really helpful, responsive, and knowledgeable. They're always willing to help with whatever you need, no matter how small or large the problem. The software itself is easy to learn, though there are some quirks here and there. It took us a while to figure out how to do certain things, but once figured out, everything worked great. We have been able to create dashboards quickly and easily. This has helped us be more proactive with monitoring performance, so that we can react when something does not look good.