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Ethiopia, Addis Ababa
1 Level
706 Review
51 Karma

Review on Hoozo by Jeff Kern

Revainrating 2 out of 5

Hoozo Provided a Very Disappointing Experience

I was thrilled to discover Hoozo's online store when I was looking for a new cover for my tablet because Hoozo is an establishment that specializes in selling tablet accoutrements. My interactions with the business, unfortunately, did not live up to my expectations in any way. First of all, I had trouble finding my way around the website. It was crowded with an excessive number of products, making it difficult for me to locate the item that I was seeking. As a result of the insufficient product descriptions, I was unable to form an opinion regarding the products' level of quality or their applicability. In spite of my concerns, I went ahead and placed an order for a cover to protect my tablet computer. The purchasing process was difficult, and I ran into several technical problems that slowed the process down. I was dissatisfied to discover that the case that my purchase came in was made in a shoddy and flimsy manner when it finally arrived. Because it did not suit my tablet correctly, I was concerned that it would not offer sufficient protection. My emails to Hoozo's customer support requesting a refund or an exchange were not answered, despite my best efforts to get in touch with someone there. I finally conceded defeat and made the decision to trim my losses. My experience with Hoozo as a whole was one that was both disappointing and aggravating. Because there are many other companies available that offer superior products and customer service, I would not suggest purchasing tablet accessories from this particular business to anyone who is in the market for such items.

Pros
  • Simple and contemporary website design
Cons
  • old