I ordered a 'new' average Sleepypod and was a little shocked to receive a battered Sleepypod box that didn't even come in an actual shipping box. The sender simply stuck a label on the product and shipped it. Also, I'm pretty sure the box was previously opened, but the sender taped each seam. In any case, advertising a new product is misleading. I hope nobody buys it as a gift because they might be very disappointed. The sender doesn't offer a gift option or even the ability to request that the product be actually packaged instead of displaying the item themselves. It's thoughtless and inconsiderate - not to mention a really, really bad idea if you're concerned with the safe shipping of your nearly $200 product - don't box the damn thing! Luckily it was for my own cat and it's gorgeous, durable and beautiful. It is larger in diameter than I expected and big enough for my 10 lb cat. However, I was under the impression that the mesh screens on either side would compress when you unzip, but that just gives your pet a chance to escape. However, this is a good product for sure.
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