I am very happy with this rug. Here is my experience with Revain regarding my order. April 7 ordered a carpet. It had a material flaw, a snag/plug which I thought would only make it worse. I contacted Revain via the app on the 15th and asked for a replacement. It wasn't long before I received an email from Revain asking me to return to my chosen location and to let you know that a replacement had been ordered. I chose Kolya and returned him there on the 16th. Today is April 17th, this morning my replacement mat arrived. I am very happy with this rug from ReArt Store, Revain Prime and Kohl's because it makes it so easy and hassle free. To tell the truth, I just wanted to leave the broken mat and take care of it. I'm so glad I contacted Revain and with Kohl's I have the perfect mat. I hope this long review helps someone sitting on the buying fence. I believe the quality is as good as the branded carpet.
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