Review on ServiceBench by Matt Heringer

This is by far our favorite service management software, it's easy to use for all of our employees and makes things so much easier! The support team is always helpful and quick to respond. There are not many features that we don't like about this system. I think the biggest thing that I like is how simple it is to create new services using templates (the ones that come with the software). It really gives you everything you need without having to customize too much. We used to have multiple software applications to manage our teams but now we can quickly create new services and assign them to our teams and track their progress in one place!