The best thing about this tool has got nothing much with it at all! It's very easy-to use & user friendly too!! I've been working as sales rep since last six months (for BFSI) hence never encountered any issue while implementing or managing my account from SP itself :) If there are issues/questions related regarding its implementation /usage by clients please refer them through their support team they will surely help out! 1). Easy - To Use2.). User Friendly3.) Very Good Support4.), Free Trial5), Excellent Documentation6,) Available On Mobile Apps7); Cost Effective8.; Helping Customers EngageWith Our Products9., Integrates Well10.-Specially when used alongwith HubSpot11..