I like that it's easy to use, has great customer service support, and easy for me as an elderly person who can't always see very well. The program does not have all of my medications listed in one place so sometimes they are hard to find. It would be nice if there was some way to search by medication or something similar because finding them when needed during the day becomes difficult without having to go back into each page until you find what you need. This helps with keeping track of medications and ensures we don't take too many at once which could cause us harm.