I like that it is an easy program for companies who have never used this type of system before, as well as those with existing systems in place already! It can be confusing at first but once you get into using all its features everything begins making sense very quickly!! We are solving our issue by being able use one online platform instead multiple platforms we would need if each department was doing their own thing separately.
This has saved us time because now everyone knows what they should do when submitting new information or changes so there's no confusion anymore between departments/people within my organization. ! Nothing yet just trying out some different things around here :) But overall great product - will continue working through more issues until fully satisfied then recommend others try also. !! If your looking specifically towards privacy regulations such as HIPAA /HITECH etc., look elsewhere otherwise good fit especially considering ease-of implementation! Have been implementing internally since May 2018 & haven't found anything.