The ease of use for both parties who are using it is great! I find there's always something new you can learn from this app, so if you have any questions or concerns they're usually answered very quickly by support team. There really isn't anything about hauIo connectivity system that I dislike at all. It has been easy to implement into our business as well as our customers' businesses. Both parties love being able to see where each other are out on the road and how many trucks we need to contact them with before leaving.