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Bahamas, Nassau
1 Level
716 Review
39 Karma

Review on CHUSE by John Roby

Revainrating 3 out of 5

Service to Customers That Is Disappointing From the CHUSE Online Store

My experience with CHUSE's customer service left much to be desired, despite the fact that they have an extensive selection of cosmetic and personal care products available to purchase. Following the discovery of a problem with my purchase, I attempted to get assistance from their support team; however, the responses I received were unhelpful and condescending. My concerns were not taken seriously, and the resolution that was offered left me feeling frustrated and dissatisfied, despite the company's assertions that it has a customer support team that is dedicated to serving its clients. In addition, CHUSE may brag about their dedication to making their products affordable, but despite their claims, their prices are not always as competitive as they state they are. I discovered that the prices for some of the items on their website were substantially higher than the prices that were offered by other online retailers, which made it difficult to justify the cost of the item. It is difficult for me to recommend CHUSE as a leading option for online purchasing due to the fact that, all things considered, they may provide quality goods; however, their customer service is subpar, and there are concerns regarding the prices of their goods.

Pros
  • A knowledgeable team is continuously testing and researching new products.
Cons
  • Price differences between similar goods on the market are possible.