I love that they are always looking to improve their product, which is very easy for them since it's such an integrated system with many other software products (Ezilive). The interface can be confusing at times but once you get into your account everything works well together! They have been able help us solve issues quickly when we needed assistance as opposed in our previous provider who took forever before giving any kind of response or solution even though there were several problems being reported over time!! We've had some great success using this service so far - no complaints yet :).
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