I love how easy it was for me as an individual user (and not necessarily one with large budgets) to create my own board using various categories of topics or messages/messaging points within those boards! The ability to have multiple people contribute in different ways has been great - but having too many contributors can be overwhelming if you're looking at just 1-2 per category. It's also helpful when there are more than 2 parties involved because then everyone gets equal time across all conversations so they don't feel like someone else always knows what needs attention first. This makes collaboration much easier since we know where things stand amongst our peers without being forced into waiting until others are done before moving forward ourselves.