When I first bought a Zoo Med Turtle Dock it came with all the advertised parts. It shouldn't be too difficult as it comes with a docking station, a bracket to attach the docking station to the tank and four suction cups. six things. Actually three since the suction cups came together in one bag. Then we got two more turtles and I decided to buy a second dock. And then the defendant snapped, Your Honor. Came without suction cups. It's okay, I thought, the next day I'll drive by the same shop again and just exchange it for another one with all the details. And I did. I even checked the box to make sure there were four suction cups. Thought everything was ready. Brought it home, opened the box and found that the suction cups were so deformed that they could not suck. That's practically their only job. Went back to the same store and opened the remaining two boxes looking for suction cups but couldn't find any so I returned the entire unit and bought one which (for reasons unknown to me but probably related to Deeper Magic from Before the Dawn of Time) included four working suction cups. Yes. It turns out that one of our turtles finds the dock very tasty. The little idiot chewed the path almost the entire width of the pier. When I saw that my reptilian children would be left without a single place to sunbathe, I ordered another new berth. It just arrived today. do you know what was inside Dock, mount, lots of shipping material and that's it. Someone at Zoo Med needs to be relieved of the task of sucker counting. And all other duties. I would love to see her jobless, homeless, friendless and, just in case, hairless. I know what you're thinking, why didn't I just use the suction cups that came with the old dock. Not a bad question. Thing is, those suckers were never such good suckers. Remember, there's only one job. I was hoping to replace the mugs I already had with a fully functional set. But I can not. Because I don't have them. Because Zoo Med is terrible.
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