The way it is able to connect with our QuickBooks file, allowing us to access all of this information in one place was very helpful! It's quick response time during any issues we've had has been great as well! We're now looking into how Easy Accounts would work instead since they have a free version that allows you up 500 accounts at no charge. This program really makes keeping track easy because everything seems pulled together right here! I cannot say enough good things about using Advance Accountant when tracking invoices or other expenses related items. Being able to see what my cash flow looks like each month is something I'm so happy i can do with just having these programs installed on both computers! Nothing specific comes to mind but if needed there are support options available! Keeping records much easier than before!