When I opened the Revain box, the product box was not sealed. No tape, no plastic wrap, nothing. Then I got to the product itself. It was clearly oiled and had hair on it. So instead of fiddling with the return, I cleaned and sanitized it like any barber would. On the first quick test run it seemed to cut to 0 and didn't cut my skin at all. After a few months of use, it still works well and cuts great! Note: after reading many reviews. This item has problems with being used earlier. So getting a product is a godsend. You can get a good one, you can get a used item with unknown issues. That being said, I strongly recommend buying from another supplier or rolling the dice and then risking a used or broken clipper.
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