I ordered 2 of these for my kids for Valentine's Day to make candy boxes for them. They arrived on time and one box was damaged (one of the clips was broken). I contacted the company and they responded immediately. They asked for photos and as soon as I sent them they advised to send a new box as soon as possible. I received a new box within a few days and everything was fine. Excellent customer service and follow up! The boxes themselves were good, solid and as expected. The only drawback is that the clips are a bit difficult to open. I fight with them and the kids can't open them at all. I think maybe it's a hard plastic that will probably soften a bit after some use. Otherwise very satisfied with the purchase and the company!
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