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Sudan, Juba
1 Level
763 Review
43 Karma

Review on Brocato by Marvin Perry

Revainrating 1 out of 5

Expertise? More like Exploitation!

As a person who leads an active lifestyle, I was eager to test out Brocato's merchandise. However, it turned out that their claim of having a team of experts who were always available for guidance was nothing more than a marketing gimmick. When I asked for recommendations on which product would be best for me to purchase, I received statements that were unhelpful and condescending. The so-called "experts" were more interested in selling me their products than in providing me with the information I needed to make an educated choice. I had the impression that I was being taken advantage of rather than helped. It is disheartening to learn that a business that promotes itself as placing a high priority on customer satisfaction would treat their clients in such a manner. In addition, the products I bought did not live up to the claims made about their effectiveness. I was left with a sense of disappointment and remorse that I had wasted my money on products that did not live up to the promises that were made about them. In conclusion, Brocato's assertion that they have an expert staff is nothing more than an elaborate hoax. The lack of sincere concern that they show for their customers, along with the poor quality of their products, is disappointing. As an athlete, I have higher standards, and because of this, I will be moving my business elsewhere.

Pros
  • high-quality cosmetics and hair items.
Cons
  • Some items may be more costly than others.