I like how easy they make it for you to use, especially as an older person who can't always do things easily or quickly! They also have some cool games you can play with your doctor if you need more motivation than just talking about what's going on in your life (which is really all most of us want!). I would say keep using them because you will get better at figuring out which ones work best for you. If there were any downsides - nothing comes to mind right now. The benefits are: 1) getting questions answered by doctors 2) having access to information 3) finding ways to stay motivated when you're feeling down 4) making appointments easier.