I bought this one day and found the brackets were loose, the reverse osmosis membrane was dry and looked like another brand from the product photos and the part that connected to the source was a cheaper plastic replacement. But. I wanted to give them another chance and order again. when I noticed they changed the engine! I called support to ask why they changed a motor that looks half the size of the previous one! No Answer. They couldn't even suggest the specs of the previous engine and the replacement engine, and they couldn't suggest how durable the new engine would be compared to the original! Looks like I'm going elsewhere for my reverse osmosis system. I'm tired of manufacturers resorting to cheaper and cheaper parts while maintaining or raising the retail price. Goodbye.
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